Should you choose not to save the application, you may simply initiate the free scan by clicking the 'Run' button on the File Download Window. Because USB devices are Plug and Play devices, there is little that you can do to control or configure them. However, you can trace most USB problems to one of the following conditions: • Malfunctioning or incorrectly-configured hardware • Malfunctioning, incorrectly-configured, or missing device driver • Mismatched cabling • Out-of-date firmware or basic input/output system (BIOS) • Incorrectly-configured root hub To fix your problem automatically in Windows, to download our driver installer utility, then run the download and follow the steps in this wizard. To fix your USB problem automatically to download our driver installer utility, then run the download and follow the steps in this wizard. To attempt to fix your USB problem manually, follow the steps below or click here to: • Click Start, click Run, type sysdm.cpl in the Open box, and then click OK. • Click the Hardware tab.