Secondly even then it should not only last 20 mins. That being the case i would suggest you claim warranty for it. Thirdly the blue light should come on and i would suggest you take teh unit in under warranty and have them check it as you should not be having these problems. Im assuming the unit is still fairly new. I hope this has answered your question sufficiently. If you have more questions please post a reply and i would be happy to assist.
Oct 06, 2008 . Outlook not good. Ectaco is adamant that all repairs must be sent directly to them.
They do not authorize anyone else to perform repairs. As a result, no one else can obtain parts or service manuals to repair these devices. So there are no other options for repair worldwide- only shipping the unit to Ectaco's Service Center in the United States (and only if it is under warranty). You could try posting your problem on the to see if any other users of this translator have a solution.
You will see many other users on the forum that are in your same situation, and most of them are equally frustrated. Though I have not been able to personally fix your problem, I hope the information provided will be helpful in some way. Mar 05, 2008 .