Return Policy Your satisfaction is our top priority. If you are not satisfied with your purchase, please return the item(s) for an exchange or refund within 30 days from the purchase date, unless otherwise noted on the product page. Ship the item(s) to The Writers Store via a traceable and insured method. You will be responsible for return shipping fees. Please include a completed Return Form with your shipment. Refunds take up to one week to process once we have received the item(s). Software returns must be deactivated and uninstalled from your computer before a refund may be issued.

Please contact the software manufacturer if you need assistance uninstalling or deactivating your software. The following items are not returnable: Hollywood Creative Directories, DVDs (opened), and Gift Certificates. Your Satisfaction is Our Goal. Story Expo - September 11-13, 2015 - Los Angeles STORY EXPO 2015 is the world’s biggest convention of writers from all mediums – screenwriters, TV writers, novelists, filmmakers, gamers, journalists, graphic novelists, actors, business people, comic book writers and more. Featuring over 110 world-renowned speakers, 100+ classes and 30+ exhibitors, Story Expo covers all aspects of story and writing – from craft to business to pitching to career.